Privacy Policy
Last updated: 29 August 2026 · Notice version 2026-08-29
Java Bali Tour uses personal information only as needed to respond to inquiries, plan requested travel services, operate this website, and protect its administration area.
Information we collect
When you send a booking inquiry, we collect your name, WhatsApp number, optional email address, intended departure date, number of guests, origin or pickup area, selected tour, and any trip preferences you choose to provide. Please do not submit passport details, payment card details, or detailed medical information through the form.
The Contact page prepares a message in WhatsApp or your email application. The website does not store that contact-form message before you leave the site.
Why we use it
We process booking information to take steps at your request before providing a travel service, communicate about your inquiry, maintain service records, prevent abuse, and secure the website. We do not sell personal information or use booking details for unrelated advertising.
Sharing and external services
Authorized Java Bali Tour administrators and hosting or email providers may process information only as needed to operate the service. WhatsApp, email, Instagram, and Facebook are external services with their own privacy practices. A YouTube connection is made only after you choose to load a video, using YouTube's privacy-enhanced domain.
Cookies
The website uses necessary session and security cookies for features such as form protection and administrator login. We do not currently use advertising or analytics cookies on public pages.
Retention and deletion
Booking records become eligible for deletion after 24 months without an update. Deletion is manually reviewed before it runs. Where information must be retained longer for a legal obligation or dispute, it is handled separately before routine deletion. Minimal audit records may retain internal booking identifiers and administrative actions without customer message content.
Your choices and rights
You may ask us to correct, access, or delete your booking information, or object to its use where applicable. We may need to verify that the request relates to you before acting.
Contact us
For a privacy request, email info@javabalitour.com or use the contact details on our Contact page.
Changes to this notice
We may update this policy when our services or data practices change. The date and notice version above identify the policy presented with new booking inquiries.